FAQ
How do I go about placing a custom order?
The first step in the process is to contact me via e-mail, crystalpearls@optimum.net or by telephone to set up a consultation meeting. When we talk, we will start with what your particular needs are and begin picking out the perfect jewelry for you. All this can be done via texts and emails, if you like.
What is the lead time I need when placing an order?
For a wedding party, 6 – 8 weeks is good to make sure you are receiving exactly what you want.
For everyday wear, 2 weeks will be fine.
What type of payment do you accept?
I accept either a credit card or Venmo
What about returns & exchanges?
No returns on custom pieces, others can be returned or exchanged within 14 days.
Is a deposit required on custom orders?
Yes, a 50% deposit is required when placing a custom order.